Product/Services Overview:
IDENTIFY KPI: Smart City-Xspaces & Initiative Key Performance Indicators as the part of SDP’s Management Consulting & Government Advisory service offering for Public, Private and Social sector clients.
 
Product/ Service Delivery Duration:
Min 1-2 months depending upon Size of offering required and Scope of Work.
 
Ideal Client Type:
Public, Private and Social sector clients: International Agencies, National Governments-Ministries; Local Governments-Municipalities, Development Authorities, Smart City-Xspaces SPVs/ offices, Private Companies.
 
What is in the package of Product/Services (Deliverables)?
Smart City-Xspaces & Initiatives KPI identification & performance Report.
Support for KPI and measuring smart city performance.
 
Product Offering/SoW Overview:
Introduction of Smart City-Xspaces Identify Key Performance Indicators (KPIs)
Needs Assessment and Stakeholder Engagement
Identification of Strategic Objectives
Definition of Key Performance Indicators (KPIs)
Stakeholder Alignment and Buy-In
Data Availability and Collection
Establishment of Baselines and Targets
KPI Monitoring and Reporting
Analysis and Interpretation
Continuous Review and Adjustment
Documentation and Reporting
 
Key Benefits:
Key performance indicators define sets of values against which to measure.
For city dwellers and non-profit citizen organizations by enabling them to understand the development and progress of smart city with respect to ICT's impact.
Improving the quality of life of its inhabitants, commuting workers and students, and other visitors [people], significantly improving its resource efficiency, decreasing its pressure on the environment and increasing resiliency [planet], building an innovation-driven and green economy [prosperity], fostering a well-developed local democracy [governance].
For the development and operation of organizations, including planning units, service providers, operation and maintenance organizations, among others by helping them to fulfil the tasks of sharing information related to the use of ICTs and their impact on the sustainability of cities.
For evaluation and ranking agencies, including academia by supporting them in the selection of relevant KPIs for assessing the contribution from ICT in the development of smart city.
Key performance indicators are a useful tool for displaying transparency.
To check if the ways of action adopted are in accordance with the objectives
To gather the information necessary to improve the activity
To control and monitor the activities and the people performing them
To provide support for the reports going to external stakeholders (external reporting indicators).
Be compatible with the conditions, business model and growth stage.
KPI should be clear, explicit, and understandable enough to avoid any problems or ambiguities.
Key Performance Indicators (KPIs) are critical for any business operating in today’s environment since KPIs can help driving all aspects of the business.
If you can define right KPIs & use them in top-down manner to improve performance and execute the associated strategy effectively.
Adopting KPIs at different level, everyone in your company gets visibility to performance and office politics is squashed to make well informed, data driven decisions.
 
Additional Free Offerings:
perAssess